Rood And Riddle Equine Hospital In Saratoga

Rood And Riddle Equine Hospital In Saratoga is an independent veterinary clinic in Saratoga Springs, New York. It lists 24/7 hospital care, ambulatory field services, wellness care, and on-call emergency care. The clinic focuses on horses and foals, and it also mentions companion animals without further detail.

Services

•24/7 hospital care
•Ambulatory field services
•Wellness care
•On-call emergency care
•Acupuncture
•Chiropractic
•Dentistry
•Routine oral examinations
•Advanced dental procedures
•Endodontic procedures, including Rood Canal Therapy, Vital Pulp Therapy, and apicoectomy
•Dental radiography
•CT scanning for dentistry in a standing patient
•Orthodontic services, including overbite consultation and corrective surgery
•Odontoplasty, including teeth floating
•Species mentioned: horses, foals, and companion animals

Pricing

No published pricing information is available for this clinic.

People

•Dr. Deborah Spike-Pierce, President/CEO
•Dr. William Rood, Co-Founder
•Dr. Thomas Riddle, Co-Founder
•Dale Brown, Shareholder and Co-Director of Ambulatory Services
•Kevin Hyde, Shareholder and Co-Director of Ambulatory Services

Reviews

Google lists a 4.6/5 rating from 64 reviews. Recent written feedback describes knowledgeable, friendly vets and assistants who seem to care about horses. Critical comments mention delays and limited communication during a visit, disruption from construction, and frustration with a policy requiring a card on file and a deposit for some on-farm service calls.

Reviews for Rood And Riddle Equine Hospital In Saratoga

Note: Showing the 5 most recent Google reviews out of 64 we track in total. Recent reviews may not be representative of overall sentiment.

Susan

2 months ago

Upon arrival we checked in. The yard was in chaos, they were under construction. We were told to pull up and someone would be out to get our horse. As promised someone arrived and our mare was off loaded with not much explanation. She was led to a stall. We were not invited to go with her but did after the tech had left to reassure the mare. After waiting over 45 minutes passed the scheduled appointment time with no communication we finally asked someone to check. The vet finally came out and let us know what was going on. She still needed a scan and she'd get back to us. We waited some more. Eventually, the vet came back out to fill us in. After almost 2 weeks our mare came home. She still needs weeks of recovery but ultimately her experience was good. Like so many businesses this place could use a little diplomacy and communication upfront.

Vin Del Bene

3 months ago

Jack Seydler

3 months ago

Anthony Alexander

3 months ago

Government Peon

10 months ago

The vets and assistants are all amazing here. They are friendly and knowledgeable and you can tell they really care about the horses. I wish they treated humans because I would switch myself. The only thing I really dislike is the service agreement where they require a credit card on file and make you pay a deposit for a simple on-farm service call. We've been clients for over 5 years and have never paid a bill late and then they implemented this new policy. The attitude of people enforcing the policy is way over the top. I accidentally typed a credit card number wrong so the deposit was declined and the interaction was very pushy and adversarial like I was some type of deadbeat on the phone with a debt collector. I can't say this left a good impression on me AT ALL. I know the policy isn't the staff member's fault, but frankly, this policy stinks and treats all customers like would be deadbeats that don't pay their bills or something and I'm not very happy with it.